K9Win Online Casino Philippines: A Comprehensive Review
If you love to play online, you’ve probably heard about K9Win, one of the most popular online casinos in Southeast Asia today. Offering one of the most comprehensive range of games in the market today including classic casino games, live casino and its specialty, sports betting.
But how does K9Win fare against other online casinos and what makes it better than the competition? We’ll tackle everything that you need to know in this casino review.
Casino Information
K9Win was established in 2015 by K9 Industry Inc. and it quickly became one of the fastest rising online casinos in Southeast Asia, especially in Malaysia where it originated. In fact, the online casino was originally designed to cater to Malaysian gamblers, which is why it attracted a huge market.
K9Win got its license from the Curacao Gaming Authority and it’s also a trusted online casino by the Philippine Amusement and Gaming Corporation (PAGCOR).
To add to the casino’s credibility, it recently acquired Manchester United player Nemanja Vidic as one of its brand ambassadors. The casino mainly caters to six countries including Singapore, Malaysia, Indonesia, Thailand, Vietnam and Cambodia, although it also expanded in the Philippines.
K9Win has received some of the best casino reviews in Philippines not only for its top-quality service but also its wide selection of games including the slots, classic table games like blackjack, roulette and poker, and sports betting.
Games Selection
K9Win offers almost every game that you can think of in an online casino. Aside from its hundreds of slot machines that range from the classic ones to the themed varieties, the casino also has a wide assortment of table card games like poker, baccarat, roulette and blackjack Sports Bettingthat you can either play in a normal casino or live casino where you get to interact with live dealers and other players.
K9Win also specializes in sports betting where you have the option to choose from many reputable sportsbooks including SBO and IBC. In fact, the casino’s live betting zone offers more than 1,000 matches every day.
It also accepts bets for one of the most loved Filipino pastimes, cockfighting. Here, you get to place your bet on more than 200 cockfights every day. The website even has a Sports Exchange feature where you have the option to change bets or trade throughout an event and in real time to minimize your risk for losses.
Live Casino Games
Seasoned Filipino and Asian gamblers will appreciate the live version of casino games like blackjack, baccarat, roulette, and a number of poker halls.
There are also arcade titles and exclusive live titles hosted by professional and friendly dealers that make the gaming atmosphere move lively and fun. Keno, cockfighting, and live betting events for various sports are also offered at K9win.
Software Providers
Should you decide to create an account at K9win, expect game selections from the best software providers such as Allbet, Asia Gaming, Betsoft, DreamGaming, D88, Evolution, Ezug, Pragmatic Play, Realtime, Sexy Baccarat, and more.
These software providers have already established an impeccable reputation, thus, punters will have a fair opportunity of enjoying high-quality in-game graphics and real-time streaming.
Site Layout
The website is straightforward as both the newbies and experienced players can easily navigate the page. The drop-down menu allows players to switch conveniently to the county they are playing from.
Make game selections from the top Live Casino, Sports, Slots, Lottery, and Numbers buttons. New players can register an account on the same page. Overall the page is simple and user-friendly. However, some buttons on the website do not function.
Mobile Platform
K9win has established mobile compatibility so everyone can enjoy their favorite casino games on the go. Play casino games, table games, slots, and video slots on your Android or IOS device anytime and anywhere without issues with image and streaming quality.
Our team has not encountered any issues while accessing the website through our mobile device. Vital online casino gaming features are also available on the mobile version.
However, you must have sufficient memory on your mobile to download the K9win app for a quality mobile gaming experience. The same goes even if you prefer to access the main website from your mobile device.
Bonuses
New members are welcomed with enticing bonuses and promotions. Make a deposit of 100 PHP or Philippine peso and get a 200 PHP bonus added to the account but is only valid for sports and slots only. Get a 100% welcome bonus slot game, and a 100% welcome bonus for a live casino.
Existing members are also rewarded with bonuses regularly like free spins, Lucky Monday raffle up to 10,000 PHP, 20% weekends bonus, live casino daily lucky number, birthday bonus, and refer a friend bonus.
Who would not want to have extra funds? We particularly love the required 100 PHP deposit as it is reasonable. However, the same with other casinos, these bonuses, and promotions come with terms and conditions.
But hardcore punters can take advantage of these special promotions and offers to extend gaming time with the opportunity to win real money.
Customer Support
No matter how enticing the promotions and great the game selections are, all these would be useless without proper customer support. Customer service deserves special attention because it helps determine whether customers are coming back to play again.
K9win did well in this area by offering various channels where players can have their issues sorted. The steadfast support from their trained specialists makes the experience more worthwhile since queries about account-related issues, conditions on particular bonuses, gaming processes, and more are addressed promptly, which our team did not go unnoticed.
We also liked the availability of several methods of contact channels so players can pick the channel they are most comfortable with or use all contact channels to ensure queries reach the dedicated team. However, the traditional email is not available which would have been the easiest choice for players who are not into live chat.
We also notice that their customer support agents are fluent in English, making it easy for non-Filipino speakers to communicate their concerns.
Our team recommends live chat support though for fast and real-time answers. For us, this is the best choice of communication to go to as it provides faster resolutions.
Plus, the live support features are available in various languages: Chinese, Thai, Malay, Bahasa, and English. Besides Whatsapp and Live chat, players can access the “More Details” tab for each promotion to see the deposit, roll over, and other requirements to qualify.
Payment Methods
K9win has worked with different Asian companies to provide its players with more convenient ways to add credits and withdraw their winnings directly to their accounts. This would be advantageous for players who want to deposit or pay out a large amount of money.
Depending on the country where you are based, payment methods will differ. For Filipino players, Gcash, a virtual wallet is the only option available. The payout method automatically is the payment or deposit method.
But for other Asian countries, there are numerous banking payment options; Maybank, CIMB, OCBC Bank, POSB Bank, Public Bank, Hong Leong Bank, and DBS. Mobile payments are also usable like Quickpay and Help2Pay services. The maximum amount per transaction also varies depending on your chosen payment option.
Licensing
Our review casinos team validated that K9win is legitimate and has a Curacao eGaming Authority License. The online casino strictly operates under the supervision of PAGCOR or Philippine Amusement and Gaming Corporation.
Given that it is duly licensed, Filipino and Asian players can trust this online casino.
Conclusion
We can say that the game selections in K9win will satisfy new and experienced gaming fanatics. We recommend this online casino to Filipino gamers who like mobile gaming while taking advantage of the opportunity to earn money.
Although there are some bad reviews about K9win, these are outweighed by their prompt customer service, user-friendly website, and multiple options to deposit and withdraw winnings.
We liked the impressive collection of quality games from top software providers. In addition, the promotions, bonuses, and loyalty schemes are another way of keeping their players active.
However, its country limitations hinder players from enjoying their wide selection of games which may not be available in Western-based or land-based casinos.
Another thing is that K9win can make improvements to their website. Although it is easy to navigate, the graphics look too generic and boring. And our team was not able to see an FAQ page, particularly for the Philippine website.
Adding this important feature would help players find answers to their questions without contacting customer support. This will not only save both agents and players time but enhance the overall experience.
The free plays are an added bonus so newbies get to practice specific online casino games they are interested in before spending their real money. This would also benefit the business should they launch new games and entice players to venture.
Both newbies and experienced punters will appreciate this feature when a break is necessary after a series of losses.
Pros and cons
Pros:
- Licensed by the Curacao Gaming Authority and PAGCOR
- Offers a wide variety of games
- Huge bonuses, rewards and free spins
- Easy deposits and withdrawals
- Customer support 24/7
Cons:
- Restricted in some countries
- Limited sports events are available for sports betting
Frequently Asked Questions (FAQs)
- What is the legal age requirement for playing in K9Win?
You need to be at least 21 years old to be allowed to create an account with K9Win and you also need to agree to the Terms and Conditions of the website.
- How can I start playing at K9Win?
The first step to playing in K9Win is to create your account by providing some information that will be kept confidential by the casino. You also need to make an initial deposit to get your bankroll started, so you can play the different games offered in the online casino. The registration process usually takes just a few minutes and you’ll be given a welcome bonus once your account is verified.
- How do I deposit money to my account?
If you’d like to add to your bankroll, you simply need to visit the website and go to the Deposit section. There, you can choose from different payment methods and all the information that you need to make a deposit.
- How can I withdraw my winnings?
If you want to withdraw money from your account, you just need to visit the website and go to the Cashier section. Click on the Withdrawals button and choose the payment method that suits you best. It’s very important, however, to choose the same payment method for both deposits and withdrawals to avoid delays and errors.
You just need to type the amount that you’d like to withdraw from your account and fill up the other details needed for the payment and submit that request. In most cases, the money will be deposited on your account within just a few minutes.
If you experience delays or errors, however, you can easily get in touch with customer support through live chat or email so a representative can assist you.
- Will you keep my personal information secure?
K9Win takes security very seriously, so it only uses the latest encryption technology to ensure that all the personal and financial information provided by its clients will be kept safe at all times. You can also guarantee that the casino will not disclose any of your information to third party providers or other casinos.
- What is the maximum bet amount?
The maximum bet amount will depend on the game you play at K9Win online casino. So, if you want to learn about minimum or maximum bets, make sure to read the details of each game before you start playing.
- How much time do you need to settle bets?
K9Win aims to settle bets in the soonest time possible to keep our clients satisfied. However, there are instances when you can’t avoid delays, especially for circumstances that are not controlled by the online casino.
